Which two available data sources can be configured within a data library?

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The answer identifies "Knowledge and file uploads" as the correct choices for data sources that can be configured within a data library.

A data library in Salesforce is designed to centralize various types of data that can be accessed and used for reporting, analysis, or operational functions. Knowledge articles serve as a valuable data source because they contain structured information that can help support agents in customer interactions by providing them with accurate and relevant answers.

File uploads complement this function, as they allow users to include additional documents, spreadsheets, or presentations that may contain important information. By enabling the inclusion of both Knowledge articles and file uploads, Salesforce enhances the flexibility and richness of the data library, ensuring it can serve varied and complex user needs effectively.

The other options either do not accurately represent the configuration possibilities within a data library or include data sources that are not directly related to traditional data library capabilities. This understanding of data library functionality is essential for Salesforce users looking to leverage these features in their service operations.

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