Which tool helps monitor and analyze AI-driven customer interactions for compliance?

Conversation Analytics is the correct choice because it is designed specifically to monitor and analyze AI-driven customer interactions. This tool utilizes advanced analytical techniques to assess various aspects of conversations between customers and AI agents. By analyzing these interactions, organizations can ensure compliance with regulations, company policies, and quality standards. It provides insights into customer sentiment, conversation outcomes, and adherence to predefined interaction protocols, which are crucial for maintaining regulatory compliance in customer service.

The other options, while potentially useful in different contexts, do not focus primarily on monitoring and compliance of AI-driven interactions. The Agentforce Interaction Tracker may track interactions but lacks the analytical depth necessary for compliance assessments. The Quality Assurance Dashboard typically emphasizes performance metrics and quality checks rather than compliance analysis, while the Customer Feedback Integrator is centered around gathering customer input rather than analyzing compliance with regulatory standards.