Which policy does Salesforce enforce regarding data retention with external LLM providers?

Salesforce enforces a zero-data retention policy with external LLM (Large Language Model) providers, meaning that any data used during interactions with these models is not stored or retained by the external provider after the interaction is complete. This policy is critical for protecting user privacy and ensuring compliance with data protection regulations.

By not retaining data, Salesforce minimizes the risk of sensitive information being exposed or misused. This is particularly important in today's climate of data security and privacy, where customers and organizations are increasingly concerned about how their data is handled. The zero-data retention policy reassures users that their data will not be stored permanently and instead is processed for immediate use only, contributing to a safer environment for data transactions.

Other policies, such as unlimited or partial data retention, do not align with Salesforce's commitment to maintaining high standards of data privacy and security. The specified retention period of three months does not apply in this context since Salesforce strictly adheres to the principle of not retaining any data whatsoever when utilizing external LLMs.