Which of the following is NOT a function of Sales Cloud Einstein?

Sales Cloud Einstein is designed to enhance sales processes through features like actionable insights, task automation for sales representatives, and streamlining workflows. Each of these functions supports sales teams in improving efficiency and making data-driven decisions.

Automating customer service responses is typically associated with Salesforce Service Cloud rather than Sales Cloud Einstein, which focuses primarily on sales functions. While there may be overlaps in capabilities between the various Salesforce Clouds, Sales Cloud Einstein specifically targets sales data and processes rather than customer service interactions. Hence, it does not include automating customer service responses as one of its core functions, making it the correct choice in this context.