Which of the following is necessary for Automatic Contact Enhancements to function?

Prepare for the Salesforce Agentforce Specialist Certification Test with engaging flashcards and multiple choice questions. Each question includes hints and explanations. Enhance your readiness for the certification exam!

Automatic Contact Enhancements in Salesforce rely on the integration of Einstein Generative AI and Einstein Activity Capture. Einstein Generative AI plays a crucial role in analyzing and generating insights about contacts based on their activities and interactions, thus helping businesses better understand customer relationships and tailor their communication accordingly.

Einstein Activity Capture is essential as it automatically logs emails and events to Salesforce, ensuring that customer interactions are tracked and managed effectively. This data is vital for enhancing contact records, providing a comprehensive view of customer engagement, and allowing for more personalized interactions.

Other options do not directly pertain to the specific requirements for Automatic Contact Enhancements. While they may relate to broader marketing and analytical functionalities, they do not encompass the specific technological foundation necessary for enhancing contact data automatically.

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