Which method involves using Salesforce fields to inject data into an AI prompt?

CRM Data Grounding is the method that specifically utilizes Salesforce fields to inject data into an AI prompt. This approach allows the integration of customer relationship management data directly into the AI system, enhancing the AI's context and ability to generate relevant responses. By leveraging the specific fields that capture customer interactions, preferences, and other pertinent information, AI models can provide tailored insights and responses, effectively bridging the gap between raw data and actionable output.

Using CRM data in this way ensures that the AI's prompts are accurate and reflective of the actual customer information stored in Salesforce, leading to more meaningful engagements and predictions. This method is essential for organizations looking to fully harness their customer data within AI frameworks, enabling more personalized customer experiences and strategic decision-making.