Which grounding feature allows for pulling customer order history from external systems integrated via MuleSoft?

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Dynamic Grounding is the correct feature for pulling customer order history from external systems integrated via MuleSoft. This feature enables integration with various data sources, allowing for real-time access to information across disparate systems. By using Dynamic Grounding, Salesforce can dynamically query and pull the required customer order data from integrated external systems, providing a seamless experience and maintaining data accuracy for users.

This approach is beneficial for organizations looking to leverage existing data from diverse platforms while ensuring that their Salesforce environment remains up-to-date and synchronized. Dynamic Grounding enhances the capability of Salesforce to present a unified view of customer profiles and order histories without the need for excessive data duplication or manual updates, which helps organizations make informed decisions based on the most current information available.

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