Which feature in Agentforce automates follow-ups and provides insights on deals?

The feature that automates follow-ups and provides insights on deals is the Einstein Sales Assistant. This tool leverages artificial intelligence to analyze sales data and offer actionable insights. By using this feature, sales representatives can receive timely reminders and recommendations for follow-ups with clients, helping them manage their sales pipeline more effectively. The insights provided by Einstein Sales Assistant are based on patterns and data analytics, allowing users to make informed decisions and optimize their engagement with prospects and existing customers.

In contrast, other options may not focus specifically on both automating follow-ups and delivering insights in the same integrated manner. For example, Next Best Action usually suggests the most suitable next step in a customer interaction but does not encompass the broader scope of insights related to deal progression. Sales Coach Agent is designed to guide sales representatives through best practices but lacks the automation aspect of follow-ups specifically tied to individual deals. Deal Insights might present data on deals, but it does not emphasize the proactive follow-up automation that the Einstein Sales Assistant provides.