What type of inquiries can Standard Topics help respond to?

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Standard Topics are designed to address common customer inquiries, making them particularly effective for handling frequent questions that customers may have. This includes matters like Order Status, where customers typically seek updates on their purchases. By focusing on generalized topics that arise often in customer interactions, Standard Topics streamline the support process by providing ready responses to these typical requests.

While general customer support tickets cover a broad range of issues, they are not specifically narrow enough to be categorized solely under Standard Topics. Specific product development queries and technical support issues tend to require more specialized knowledge and may not fit within the common inquiries that Standard Topics are set up to address. Therefore, the focus of Standard Topics on frequent, repetitive inquiries like Order Status aligns perfectly with their purpose, making it the correct answer in this context.

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