What two types of information are shown on the Copilot Analytics Dashboard?

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The Copilot Analytics Dashboard is designed to provide insights into user interactions and actions within the system. User Data captures various metrics related to user engagement, behavior, and usage patterns. This type of data is critical for understanding how users interact with Salesforce features, identifying areas for improvement, and optimizing the overall user experience.

Action Data, on the other hand, reflects specific activities taken by users, such as clicks, completed tasks, or other engagements within the platform. This kind of information is useful for monitoring performance and evaluating the effectiveness of different functionalities or processes.

Together, User Data and Action Data offer a comprehensive view of how the platform is being utilized, which can inform both strategic decisions and operational adjustments. This focus on user and action metrics makes these categories the most fitting representation of the analytical insights provided by the dashboard.

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