What sharing settings are required for Sales Signals to process conversations?

For Sales Signals to effectively process conversations, they require public organization-wide sharing settings. This is because Sales Signals analyzes and aggregates data from various streams, including conversations that occur across different teams and departments. With public sharing settings in place, all users have visibility into the conversations and relevant information, allowing for a more cohesive understanding of customer interactions and sales activities.

When data sharing is public, it ensures that there's no hiding of essential conversation details that Sales Signals depends on to provide comprehensive insights. This transparency is crucial for collaborative sales efforts and for making informed decisions based on the available data.

In contrast, private or restricted sharing settings would limit access to information based on user roles or department affiliations, causing gaps in the understanding and processing of conversations that Sales Signals relies on to operate effectively. Custom sharing settings might facilitate data access, but they would not guarantee the broad visibility necessary for the most accurate insights that Sales Signals aims to provide. Thus, public organization-wide sharing settings are the fundamental requirement for the optimal functioning of Sales Signals.