What is one way that admin can troubleshoot issues with Einstein Copilot?

Analyzing interaction data in Event Logs is a key method for administrators to troubleshoot issues with Einstein Copilot. Event Logs contain detailed records of user interactions, system events, and error messages that occur during the operation of Einstein Copilot. By examining this data, an administrator can identify patterns, errors, or unexpected behaviors that may be affecting the user experience. This method provides direct insight into how the system is functioning and can highlight specific issues that need to be addressed, such as errors in user inputs or problems with the AI's responses.

Other methods like reviewing user training sessions or examining feedback forms can provide valuable context and user perspectives, but they do not offer the same level of direct, actionable data regarding system operation. Checking the sales performance dashboard, while useful for evaluating overall performance metrics, does not specifically address the functionality of Einstein Copilot or its operational issues. Thus, analyzing interaction data in Event Logs is the most effective method for pinpointing and resolving specific problems with the tool.