What feature was introduced to improve AI knowledge retrieval accuracy in Agentforce?

The feature introduced to enhance AI knowledge retrieval accuracy in Agentforce is the Agentforce Data Library. This library serves as a centralized repository of information, making it easier for the AI to access a wide array of data quickly and efficiently. By organizing and managing data effectively, the Agentforce Data Library allows AI systems to retrieve relevant information more accurately based on user queries.

This improved structure not only boosts the accuracy of the AI's responses but also enhances the overall user experience by providing fast and relevant information retrieval. The consolidation of knowledge into a well-maintained library format ensures that the AI can leverage the most accurate and up-to-date information available, which is critical for maintaining effective communication with users.

In contrast, other features mentioned, such as Knowledge Base Integration or Insight Central, while helpful in their own right, may not specifically focus on optimizing AI knowledge retrieval as effectively as the Agentforce Data Library does. The Automated Response System also plays a role in customer interactions but is primarily concerned with responding to inquiries rather than enhancing the accuracy of knowledge retrieval.