What feature allows a company to send personalized emails based on data from Salesforce interactions?

The feature that enables a company to send personalized emails based on data from Salesforce interactions is Einstein Sales Emails. This tool leverages artificial intelligence to analyze customer data and interactions, allowing sales teams to craft tailored email communications that resonate with individual recipients. By utilizing insights gained from past interactions, including preferences and behaviors, this feature helps in sending relevant and timely content, thereby enhancing customer engagement and improving conversion rates.

The other options do not focus specifically on email personalization driven by Salesforce interaction data. For instance, Einstein Service Replies is designed more for providing automated responses to customer inquiries within service contexts, while Einstein Automated Contacts relates to managing contact information and communication logistics rather than personalizing email content. Einstein Engagement Tracker focuses on monitoring and analyzing customer engagement metrics, which aids in overall strategy but does not directly facilitate personalized email communication.