What do Custom Copilot Actions allow businesses to do?

Custom Copilot Actions significantly enhance the capabilities of Einstein Copilot by allowing businesses to tailor workflows and automations to meet their specific needs. This customization means that organizations can leverage artificial intelligence to streamline processes, improve user interaction, and create more efficient task management systems. By integrating these actions, businesses can automate routine tasks and provide users with personalized assistance aligned with their particular workflows, thereby increasing overall productivity and enhancing the user experience.

In this context, the other options, which focus on restricting access, managing roles, or conducting performance reviews, do not relate directly to the primary purpose of Custom Copilot Actions. Those functionalities, while important aspects of managing Salesforce environments, do not contribute to the extensibility and automation features that Custom Copilot Actions offer.