How can you activate Call Explorer within a call record?

Activating Call Explorer within a call record is accomplished by using the "Explore Conversation" button. This feature allows users to delve deeper into the conversation details associated with the call, providing insights and analytics that might be valuable for follow-up actions or understanding customer interactions better. It is designed to be user-initiated, allowing the user to choose when they want to access more detailed information about a specific call.

The other methods mentioned do not serve this purpose. The "Start Call" button is typically used to initiate a call rather than to explore existing call data. Automatic activation upon receiving a call would suggest that insights are immediately available without the user's intention, which is not how Call Explorer is designed to function. Lastly, activating upon saving call records implies that the call data would be analyzed only after the call is concluded and recorded, which does not align with the proactive exploration functionality intended by the Call Explorer feature.