Grounding Prompt Templates are designed to align AI outputs with what?

Grounding Prompt Templates are designed to align AI outputs with specific context and CRM data. This alignment is crucial because it ensures that the AI-generated responses are relevant and tailored to the particular needs and circumstances of users and their interactions with the Salesforce platform. By leveraging CRM data, the templates can draw upon specific information about clients, previous interactions, and ongoing sales processes, which helps in generating more precise, actionable insights.

This contextualization allows for a more effective application of AI in sales and customer support, enhancing the overall user experience by providing responses that are not just generic but rather specifically designed to fit the unique aspects of a business's operations and its customer relationships.